Presence & Engagement: Best Practices for the Online Text-Based Classroom
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Instructor presence is vital for students to become engaged in their courses. Literature from distance learning journals, student interviews, and an ethnographic study show that how present and involved an instructor is in a text-based online course influences both student perceptions and the quality of learning. This chapter begins by reviewing the literature in the field that offers support for the ideas on best practices that follow. It also includes student interviews regarding instructor presence that have had the greatest impact on them, both positive and negative, including what has engaged or disengaged them during a course. Also detailed are best practices gleaned from teaching online courses.