Implementing Online and Hybrid Programs and Courses: Benefits, Challenges, and Proven Practices
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As leaders of learning institutions seek to shift courses and programs to hybrid and online delivery formats, they need to carefully consider the benefits and challenges of implementing these options. This chapter offers proven practices and lessons learned from program leaders at a university which has long used online and hybrid modes of instruction. The experiences of these program leaders, faculty, and students reinforce the growing research on the many benefits of online and hybrid delivery. Taking steps to establish organizational readiness, implement change management principles, and proactively overcome faculty and student resistance will increase the chances of successful implementation.