Institutional Leadership for Multicultural Integration in Higher Education
Carrillo de Anda, Laura
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In order to be able to conduct an effective multicultural analysis, many features need to be evaluated to find strengths and weaknesses, to determine where change is needed, to define new strategic measures, and to take strategic decisions with the purpose of improving the multicultural setting of the organization. CETYS University is at a stage where leadership is aware of the multicultural trend in higher education, and it is taking a proactive role by engaging its people—the human talent—in assessing global risks to build its knowledge of customs, norms, languages, legal systems, and other cultural capabilities. This paper describes as a case example a multicultural analysis of CETYS University with a clear depiction of its cross-cultural challenges and commitment to multicultural leadership. A diversity of strategic actions is being embraced by leadership for helping and supporting a new direction in the improvement of the institution’s global performance.