A Model to Create a More Prepared and Effective Workforce through Essential Skills Training

Abstract

This chapter defines Essential Skills (reading, writing, numeracy, document use, computer skills, working with others, teamwork, oral communication and thinking skills), describes an employer training model and pilot project, and then offers recommendations for applying lessons learned to incorporate Essential Skills into the academic environment to better prepare students for the workplace. A principle faculty member from City University of Seattle was hired independently to work on the pilot project to develop a model for small businesses to embed essential workplace skills into workplace training. The project was supported by the Canadian federal government. The result of the project was a training model that can be adopted by any size business or organization to incorporate Essential Skills into training. The model was successful in the three organizations where it was piloted and the deliverables from the project included a website (found at www.westproject.ca), which is still live and contains training resources for small businesses and a printed resource guide. A link to the resource guide can be found at the same website.