Exemplary Practices in Student Support

Abstract

Faculty members in the School of Applied Leadership at City University of Seattle follow exemplary practices in student support for their doctoral program. Hiring a Doctoral Student Administrator (DSA) who is also doctorally-qualified is one practice. The DSA oversees the student support program that includes admissions, orientations, social media, and writing support. Having one faculty advisor overseeing all of the doctoral students helps the program build a community of scholarship that prevents some common issues with online learning. This paper will describe aspects of this exemplary practice, which will include examples supported by research.